Effective Date: 1st July 2024
Thank you for choosing MakerApps.io, a product of Virusha Technologies (Virusha Tech OPC Pvt. Ltd.). We strive to provide the best service possible and are committed to customer satisfaction. This Refund and Returns Policy outlines the conditions under which refunds may be issued and the procedures to request them.
1. Subscription Cancellation and Refunds
Free Trial
- 30-Day Free Trial Period: We offer a 30-day free trial for new users to evaluate our services across all plans.
- Cancellation: You can cancel your subscription at any time during the free trial period without any charges. After the trial period ends, your chosen subscription plan will automatically begin.
Paid Subscription
- Monthly Subscriptions: All monthly subscription fees are non-refundable once paid. You can cancel your subscription at any time, but you will not receive a refund for any remaining period of your subscription.
- Annual Subscriptions: Annual subscription fees are non-refundable after payment. If you cancel your annual subscription before the end of the term, you will not receive a refund for the unused portion of the subscription.
2. Refund Eligibility
- Refunds are only issued if there is a technical failure on our part that prevents you from using our services as described.
- Refund requests for services not delivered due to user error or third-party issues are not eligible for a refund.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact Support: Email our support team at [email protected] with your refund request.
- Provide Details: Include your account details, the reason for the refund request, and any relevant transaction information.
- Review Process: Our team will review your request and may contact you for additional information.
- Decision: We will notify you of the decision regarding your refund request within 7 business days.
4. Changes to This Policy
We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. You are advised to review this policy periodically for any changes.
5. Contact Us
If you have any questions about this Refund and Returns Policy, please contact us at:
Support Email: [email protected]
Address: PLOT NO -3F, FLAT NO. C-1501, GEOTECH PRISTINE AVENUE, SECTOR-16C, GAUR CITY -2, GREATER NOIDA, Gautam Buddha Nagar, Uttar Pradesh, India